WOODBANK Office Solutions Ltd, Stockport, has successfully implemented a comprehensive managed print solution for NHS provider, Southport and Formby Primary Care Network (PCN).

The network, which is comprised of 17 GP practices, contacted Woodbank looking for a printer and scanner for their new office. Following a print review by Woodbank Managing Director, Janet Bowden, it became apparent that they also needed a secure print management system.

Janet. commented:- "The inquiry came through our website in November as they were moving to their new office in the new year, After a conversation with their Support Officer, it was clear that as well as a new printer, they wanted to be able to handle sensitive and confidential information. After a fact find, the ideal solution was a combination of the Konica Minolta C250i printer integrated with print management software PaperCut MF. This would allow them to track and control all their print, copying, and scanning activity securely."

Both Janet and Woodbank’s in-house Solutions Consultant, Lee Cowin worked closely with their IT Department to tailor that solution in alignment with their print and scanning security needs. Installation was arranged to fit their February move in date and was completed by Lee. The solution was up and running in their new office before they even had furniture. Hands-on training and support for both the hardware and software were provided, giving the team to give them peace of mind.

Lee said:- "Part of our process when introducing new software to any customer is training the team who will be using it so they’re up and running quickly. I want to make sure customers know how the system works and that if there is ever a change they want to make, or help they need, we’re always a phone call away."