DEMENTIA specialist home care service, Belong at Home Southport has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home care groups every year for the past 9 years running – signalling its continuous success in supporting older people with the highest quality of care.  

The exceptional result is based solely on independent reviews on leading website, often dubbed the ‘Tripadvisor of home care’, with service users and their families reporting on the performance of Belong at Home teams across the North West and West Midlands. 
 
Its rigorously trained and compassionate carers support older people to retain independence in their homes through personal care, domestic duties, and running errands.  

Core to its approach is person-centred care, empowering carers to assist customers to enjoy later life, for example, by arranging excursions, indulging their hobbies and interests, or even help them to try something new. Later this year, customers can also enjoy the amenities at Belong Birkdale village when it opens on Oxford Road, including bistro, salon, specialist gym, and an entertainment venue, as well as partake in a vibrant experiences programme.  

1 daughter of a customer reviewed:- “The team treat Dad like 1 of their own, and the care has adapted beautifully as his illness has progressed (he was recently diagnosed with mixed dementia). Most importantly, Dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference.” 

Another said:- “The service provided was of the highest standard and very professional, but the carers were also very friendly and very empathetic towards Mum, which was greatly appreciated.” 

The news comes as the organisation opens its books to welcome more customers to take advantage of its award-winning home care service. In tandem, its continuing recruitment campaign has opportunities for those looking to enjoy a fulfilling career with a Gold Investors in People employer. 

Speaking of the award, Andrew Shield, head of operations at Belong at Home, said:- “Making the nation’s top 20 home care services for another year is a fantastic result and we appreciate our customers’ feedback. They tell us they like the fact we are not for profit, so they and their care are our focus. We genuinely love what we do, and this win really is down to the incredible work our colleagues do every day.”  
 
For more information about Belong at Home Southport, visit this website or email:- enquiries@belong.org.uk